/* Ticket support center */
.ui-app .ui-ticket-center {
  display: grid;
  gap: var(--ui-gap-section);
  min-width: 0;
}

.ui-app .ui-ticket-center__hero {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  min-height: 190px;
  align-items: center;
  gap: 28px;
  overflow: hidden;
  padding: 30px 34px;
  border: 1px solid var(--ui-tickets-color-01);
  border-radius: var(--ui-tickets-radius-01);
  background:
    radial-gradient(circle at 91% 50%, var(--ui-tickets-color-02), transparent 17rem),
    linear-gradient(125deg, var(--ui-tickets-color-03) 0%, var(--ui-tickets-color-04) 58%, var(--ui-tickets-color-05) 100%);
  box-shadow: var(--ui-tickets-shadow-01);
}

.ui-app .ui-ticket-center__hero::before {
  position: absolute;
  top: -110px;
  right: 78px;
  width: 250px;
  height: 250px;
  border: 1px solid var(--ui-tickets-color-07);
  border-radius: var(--ui-radius-pill);
  content: "";
}

.ui-app .ui-ticket-center__hero-copy {
  position: relative;
  z-index: 2;
  max-width: 760px;
}

.ui-app .ui-ticket-center__eyebrow,
.ui-app .ui-ticket-panel__eyebrow {
  display: block;
  margin-bottom: 5px;
  color: var(--ui-color-primary);
  font-size: var(--ui-font-size-min);
  font-weight: 800;
  letter-spacing: 0.04em;
}

.ui-app .ui-ticket-center__hero h1 {
  margin: 0;
  color: var(--ui-color-ink);
  font-size: clamp(30px, 3vw, 42px);
  font-weight: 800;
  letter-spacing: -0.035em;
  line-height: 1.12;
}

.ui-app .ui-ticket-center__hero-copy > p {
  max-width: 650px;
  margin: 10px 0 0;
  color: var(--ui-color-muted-strong);
  font-size: 14px;
  line-height: 1.7;
}

.ui-app .ui-ticket-center__hero-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 12px 18px;
  margin-top: 20px;
}

.ui-app .ui-ticket-center__hero-actions .btn {
  display: inline-flex;
  min-height: 42px;
  align-items: center;
  gap: 8px;
  padding: 8px 15px;
}

.ui-app .ui-ticket-center__queue-note {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  color: var(--ui-color-muted-strong);
  font-size: var(--ui-font-size-min);
  font-weight: 650;
}

.ui-app .ui-ticket-center__queue-note i {
  color: var(--ui-color-primary);
}

.ui-app .ui-ticket-center__hero-mark {
  position: relative;
  z-index: 1;
  display: grid;
  width: 144px;
  height: 118px;
  place-items: center;
}

.ui-app .ui-ticket-center__hero-mark-ring {
  position: absolute;
  width: 116px;
  height: 116px;
  border: 1px solid var(--ui-tickets-color-08);
  border-radius: var(--ui-radius-pill);
  background: var(--ui-tickets-color-09);
}

.ui-app .ui-ticket-center__hero-mark-ring::before,
.ui-app .ui-ticket-center__hero-mark-ring::after {
  position: absolute;
  border-radius: var(--ui-radius-pill);
  content: "";
}

.ui-app .ui-ticket-center__hero-mark-ring::before {
  top: 12px;
  right: -14px;
  width: 32px;
  height: 32px;
  background: var(--ui-tickets-color-10);
}

.ui-app .ui-ticket-center__hero-mark-ring::after {
  bottom: 5px;
  left: -10px;
  width: 22px;
  height: 22px;
  background: var(--ui-tickets-color-11);
}

.ui-app .ui-ticket-center__hero-mark-icon {
  position: relative;
  display: inline-flex;
  width: 70px;
  height: 70px;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--ui-tickets-color-12);
  border-radius: var(--ui-tickets-radius-01);
  background: var(--ui-tickets-color-13);
  box-shadow: var(--ui-tickets-shadow-02);
  color: var(--ui-color-primary-strong);
  font-size: 32px;
  transform: rotate(-5deg);
}

.ui-app .ui-ticket-primary-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.18fr) minmax(340px, 0.82fr);
  align-items: stretch;
  gap: var(--ui-gap-section);
  min-width: 0;
}

.ui-app .ui-ticket-primary-grid > .ui-ticket-panel {
  height: 100%;
}

.ui-app .ui-ticket-panel {
  min-width: 0;
  overflow: hidden;
  border: 1px solid var(--ui-border-subtle);
  border-radius: var(--ui-tickets-radius-02);
  background: var(--ui-surface-raised);
  box-shadow: var(--ui-tickets-shadow-03);
}

.ui-app .ui-ticket-panel__header {
  display: flex;
  min-height: 94px;
  align-items: flex-start;
  gap: 13px;
  padding: 20px 22px;
  border-bottom: 1px solid var(--ui-border-subtle);
  background: linear-gradient(180deg, var(--ui-surface-raised) 0%, var(--ui-tickets-color-16) 100%);
}

.ui-app .ui-ticket-panel__icon {
  display: inline-flex;
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  align-items: center;
  justify-content: center;
  border-radius: var(--ui-radius-panel-mobile);
  background: var(--ui-color-primary-soft);
  color: var(--ui-color-primary);
  font-size: 19px;
}

.ui-app .ui-ticket-panel__icon--secondary {
  background: var(--ui-tickets-color-17);
  color: var(--ui-color-secondary-strong);
}

.ui-app .ui-ticket-panel__header h2,
.ui-app .ui-ticket-history__heading h2 {
  margin: 0;
  color: var(--ui-color-ink);
  font-size: 20px;
  font-weight: 780;
  letter-spacing: -0.02em;
  line-height: 1.3;
}

.ui-app .ui-ticket-panel__header p,
.ui-app .ui-ticket-history__heading p {
  margin: 4px 0 0;
  color: var(--ui-color-muted);
  font-size: var(--ui-font-size-min);
  line-height: 1.55;
}

.ui-app .ui-ticket-panel__body {
  padding: 22px;
}

.ui-app .ui-ticket-form .form-group {
  margin-bottom: 16px;
}

.ui-app .ui-ticket-form label {
  margin-bottom: 7px;
  color: var(--ui-color-muted-strong);
  font-size: var(--ui-font-size-min);
  font-weight: 750;
}

.ui-app .ui-ticket-form .form-control {
  min-height: 46px;
  border-color: var(--ui-border-strong);
  border-radius: var(--ui-radius-control);
  background-color: var(--ui-surface-raised);
}

.ui-app .ui-ticket-form textarea.form-control {
  min-height: 152px;
  padding-top: 12px;
  line-height: 1.6;
  resize: vertical;
}

.ui-app .ui-ticket-submit {
  display: inline-flex;
  min-height: 48px;
  align-items: center;
  justify-content: center;
  gap: 9px;
  margin: 2px 0 0;
  border-radius: var(--ui-radius-control);
  font-size: 15px;
  font-weight: 760;
}

.ui-app .ui-ticket-guide__body {
  display: grid;
  gap: 18px;
  padding: 22px;
}

.ui-app .ui-ticket-guide__steps {
  display: grid;
  gap: 0;
  margin: 0;
  padding: 0;
  list-style: none;
}

.ui-app .ui-ticket-guide__steps li {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  gap: 12px;
  padding: 15px 0;
  border-bottom: 1px solid var(--ui-border-subtle);
}

.ui-app .ui-ticket-guide__steps li:first-child {
  padding-top: 0;
}

.ui-app .ui-ticket-guide__step-number {
  display: inline-flex;
  width: 32px;
  height: 32px;
  align-items: center;
  justify-content: center;
  border-radius: var(--ui-radius-control);
  background: var(--ui-color-primary-soft);
  color: var(--ui-color-primary-strong);
  font-size: var(--ui-font-size-min);
  font-weight: 800;
}

.ui-app .ui-ticket-guide__steps strong,
.ui-app .ui-ticket-guide__steps small {
  display: block;
}

.ui-app .ui-ticket-guide__steps strong {
  margin-bottom: 4px;
  color: var(--ui-color-ink);
  font-size: 14px;
  font-weight: 760;
}

.ui-app .ui-ticket-guide__steps small {
  color: var(--ui-color-muted);
  font-size: var(--ui-font-size-min);
  line-height: 1.62;
}

.ui-app .ui-ticket-guide__step-content {
  display: block;
  min-width: 0;
}

.ui-app .ui-ticket-order-rules {
  display: grid;
  gap: 7px;
  margin: 13px 0 0;
  padding: 0;
  list-style: none;
}

.ui-app .ui-ticket-order-rules li {
  position: relative;
  display: block;
  padding: 0 0 0 15px;
  border: 0;
  color: var(--ui-color-muted-strong);
  font-size: var(--ui-font-size-min);
  line-height: 1.58;
}

.ui-app .ui-ticket-order-rules li::before {
  position: absolute;
  top: 0.68em;
  left: 2px;
  width: 4px;
  height: 4px;
  border-radius: var(--ui-radius-pill);
  background: var(--ui-color-primary-bright);
  content: "";
  transform: translateY(-50%);
}

.ui-app .ui-ticket-order-examples {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-top: 14px;
}

.ui-app .ui-ticket-order-example {
  min-width: 0;
  padding: 12px 13px;
  border: 1px solid transparent;
  border-radius: var(--ui-tickets-radius-03);
}

.ui-app .ui-ticket-order-example.is-correct {
  border-color: var(--ui-tickets-color-18);
  background: var(--ui-color-success-soft);
  color: var(--ui-color-success);
}

.ui-app .ui-ticket-order-example.is-wrong {
  border-color: var(--ui-tickets-color-19);
  background: var(--ui-color-danger-soft);
  color: var(--ui-color-danger);
}

.ui-app .ui-ticket-order-example > span {
  display: block;
  margin-bottom: 7px;
  font-size: var(--ui-font-size-min);
  font-weight: 800;
}

.ui-app .ui-ticket-order-example code {
  display: block;
  overflow-wrap: anywhere;
  color: inherit;
  font-family: inherit;
  font-size: var(--ui-font-size-min);
  font-weight: 680;
  line-height: 1.65;
  white-space: normal;
}

.ui-app .ui-ticket-order-cancel-note {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  margin: 12px 0 0;
  color: var(--ui-color-muted-strong);
  font-size: var(--ui-font-size-min);
  line-height: 1.58;
}

.ui-app .ui-ticket-order-cancel-note i {
  flex: 0 0 auto;
  margin-top: 2px;
  color: var(--ui-color-primary);
}

.ui-app .ui-ticket-guide__example {
  padding: 15px 16px;
  border: 1px solid var(--ui-tickets-color-20);
  border-radius: var(--ui-radius-panel-mobile);
  background: var(--ui-color-primary-soft);
}

.ui-app .ui-ticket-guide__example > span {
  display: block;
  margin-bottom: 6px;
  color: var(--ui-color-primary-strong);
  font-size: var(--ui-font-size-min);
  font-weight: 800;
}

.ui-app .ui-ticket-guide__example p {
  margin: 0;
  color: var(--ui-color-ink);
  font-size: 13px;
  font-weight: 650;
  line-height: 1.55;
}

.ui-app .ui-ticket-guide__security {
  display: flex;
  align-items: flex-start;
  gap: 9px;
  margin: 0;
  padding: 12px 14px;
  border-radius: var(--ui-tickets-radius-03);
  background: var(--ui-tickets-color-21);
  color: var(--ui-color-muted-strong);
  font-size: var(--ui-font-size-min);
  line-height: 1.55;
}

.ui-app .ui-ticket-guide__security i {
  flex: 0 0 auto;
  margin-top: 2px;
  color: var(--ui-color-secondary-strong);
  font-size: 15px;
}

.ui-app .ui-ticket-history__header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(300px, 410px);
  align-items: center;
  gap: 22px;
  padding: 20px 22px;
  border-bottom: 1px solid var(--ui-border-subtle);
  background: linear-gradient(180deg, var(--ui-surface-raised) 0%, var(--ui-tickets-color-16) 100%);
}

.ui-app .ui-ticket-history__heading {
  display: flex;
  align-items: flex-start;
  gap: 13px;
}

.ui-app .ui-ticket-history__search {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  min-width: 0;
  overflow: hidden;
  border: 1px solid var(--ui-border-strong);
  border-radius: var(--ui-radius-control);
  background: var(--ui-surface-raised);
  transition:
    border-color var(--ui-duration-fast) ease,
    box-shadow var(--ui-duration-fast) ease;
}

.ui-app .ui-ticket-history__search:focus-within {
  border-color: var(--ui-tickets-color-22);
  box-shadow: var(--ui-shadow-focus);
}

.ui-app .ui-ticket-history__search > .fe-search {
  position: absolute;
  top: 50%;
  left: 14px;
  z-index: 1;
  color: var(--ui-color-muted);
  font-size: 15px;
  transform: translateY(-50%);
}

.ui-app .ui-ticket-history__search input {
  width: 100%;
  min-width: 0;
  height: 44px;
  padding: 0 14px 0 40px;
  border: 0;
  outline: 0;
  background: transparent;
  color: var(--ui-color-text);
  font: inherit;
}

.ui-app .ui-ticket-history__search button {
  min-width: 72px;
  border: 0;
  background-color: var(--ui-color-primary);
  background-image: var(--ui-action-primary-background);
  color: var(--ui-surface-raised);
  font-size: var(--ui-font-size-min);
  font-weight: 750;
  cursor: pointer;
}

.ui-app .ui-ticket-history__results {
  min-width: 0;
  padding: 0 22px 18px;
}

.ui-app .ui-ticket-history .ticket-lists {
  display: grid;
}

.ui-app .ui-ticket-history .ticket-lists .item.ui-ticket-history-item {
  display: flex;
  min-height: 82px;
  align-items: center;
  gap: 16px;
  padding: 14px 0;
  border-bottom: 1px solid var(--ui-border-subtle);
  background: transparent;
}

.ui-app .ui-ticket-history .ticket-lists .item.ui-ticket-history-item:hover {
  background: transparent;
}

.ui-app .ui-ticket-history-item__link {
  display: flex;
  min-width: 0;
  flex: 1 1 auto;
  align-items: center;
  gap: 13px;
  padding: 0;
  border-radius: var(--ui-radius-control);
}

.ui-app .ui-ticket-history-item__link:hover .ui-ticket-history-item__subject {
  color: var(--ui-color-primary-strong);
}

.ui-app .ui-ticket-history-item__avatar {
  display: inline-flex;
  width: 40px;
  height: 40px;
  flex: 0 0 40px;
  align-items: center;
  justify-content: center;
  border-radius: var(--ui-radius-panel-mobile);
  background: var(--ui-color-primary-soft);
  color: var(--ui-color-primary);
  font-size: 17px;
}

.ui-app .ui-ticket-history-item__content {
  display: grid;
  min-width: 0;
  gap: 6px;
}

.ui-app .ui-ticket-history-item__subject {
  min-width: 0;
  overflow: hidden;
  color: var(--ui-color-ink);
  font-size: 14px;
  font-weight: 720;
  text-overflow: ellipsis;
  transition: color var(--ui-duration-fast) ease;
  white-space: nowrap;
}

.ui-app .ui-ticket-history-item__subject.is-muted {
  color: var(--ui-color-muted-strong);
}

.ui-app .ui-ticket-history-item__time {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: var(--ui-color-muted);
  font-size: var(--ui-font-size-min);
}

.ui-app .ui-ticket-history-item__arrow {
  display: inline-flex;
  width: 32px;
  height: 32px;
  flex: 0 0 32px;
  align-items: center;
  justify-content: center;
  border-radius: var(--ui-tickets-radius-04);
  background: var(--ui-tickets-color-23);
  color: var(--ui-color-primary);
  transition:
    background var(--ui-duration-fast) ease,
    transform var(--ui-duration-fast) ease;
}

.ui-app .ui-ticket-history-item__link:hover .ui-ticket-history-item__arrow {
  background: var(--ui-color-primary-soft);
  transform: translateX(2px);
}

.ui-app .ui-ticket-status {
  display: inline-flex;
  min-height: 28px;
  flex: 0 0 auto;
  align-items: center;
  justify-content: center;
  padding: 4px 10px;
  border-radius: var(--ui-radius-pill);
  font-size: var(--ui-font-size-min);
  font-weight: 760;
  white-space: nowrap;
}

.ui-app .ui-ticket-status.is-pending {
  background: var(--ui-color-warning-soft);
  color: var(--ui-color-warning);
}

.ui-app .ui-ticket-status.is-answered {
  background: var(--ui-color-success-soft);
  color: var(--ui-color-success);
}

.ui-app .ui-ticket-status.is-closed {
  background: var(--ui-tickets-color-24);
  color: var(--ui-color-muted-strong);
}

.ui-app .ui-ticket-history__results > .pagination,
.ui-app .ui-ticket-history__results > nav {
  margin-top: 18px;
}

@media (max-width: 991.98px) {
  .ui-app .ui-ticket-primary-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .ui-app .ui-ticket-history__header {
    grid-template-columns: minmax(0, 1fr);
  }

  .ui-app .ui-ticket-history__search {
    width: 100%;
  }
}

@media (max-width: 767.98px) {
  .ui-app .ui-ticket-center {
    gap: 18px;
  }

  .ui-app .ui-ticket-center__hero {
    grid-template-columns: minmax(0, 1fr);
    min-height: 0;
    padding: 22px 18px;
    border-radius: var(--ui-radius-panel-mobile);
  }

  .ui-app .ui-ticket-center__hero::before,
  .ui-app .ui-ticket-center__hero-mark {
    display: none;
  }

  .ui-app .ui-ticket-center__hero h1 {
    font-size: 29px;
  }

  .ui-app .ui-ticket-center__hero-actions {
    display: grid;
    align-items: stretch;
  }

  .ui-app .ui-ticket-center__hero-actions .btn {
    justify-content: center;
  }

  .ui-app .ui-ticket-panel {
    border-radius: var(--ui-radius-panel-mobile);
  }

  .ui-app .ui-ticket-panel__header,
  .ui-app .ui-ticket-history__header {
    padding: 18px;
  }

  .ui-app .ui-ticket-panel__body,
  .ui-app .ui-ticket-guide__body {
    padding: 18px;
  }

  .ui-app .ui-ticket-history__results {
    padding: 0 18px 16px;
  }

  .ui-app .ui-ticket-history__search {
    grid-template-columns: minmax(0, 1fr) 58px;
  }

  .ui-app .ui-ticket-history__search button {
    min-width: 58px;
    padding: 0 8px;
  }

  .ui-app .ui-ticket-order-examples {
    grid-template-columns: minmax(0, 1fr);
  }

  .ui-app .ui-ticket-history .ticket-lists .item.ui-ticket-history-item {
    position: relative;
    display: block;
    padding: 15px 0 48px;
  }

  .ui-app .ui-ticket-history-item__link {
    align-items: flex-start;
  }

  .ui-app .ui-ticket-history-item__subject {
    display: -webkit-box;
    overflow: hidden;
    text-overflow: initial;
    white-space: normal;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
  }

  .ui-app .ui-ticket-history-item__arrow {
    margin-left: auto;
  }

  .ui-app .ui-ticket-status {
    position: absolute;
    bottom: 14px;
    left: 53px;
  }
}

/* Ticket conversation */
.ui-app #frame .content .messages {
  min-height: 0;
  max-height: none;
  padding: 26px 30px 30px;
}

.ui-app #frame .content .messages > ul {
  display: grid;
  gap: 22px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.ui-app #frame .content .messages ul li.ui-ticket-message {
  display: flex;
  width: 100%;
  margin: 0;
  font-size: 14px;
}

.ui-app #frame .content .messages ul li.ui-ticket-message.sent {
  justify-content: flex-start;
}

.ui-app #frame .content .messages ul li.ui-ticket-message.replies {
  justify-content: flex-end;
}

.ui-app .ui-ticket-message__row {
  display: flex;
  width: fit-content;
  max-width: min(76%, 720px);
  align-items: flex-start;
  gap: 12px;
}

.ui-app .ui-ticket-message.replies .ui-ticket-message__row {
  flex-direction: row-reverse;
}

.ui-app .ui-ticket-message__avatar {
  position: relative;
  display: inline-flex;
  width: 48px;
  height: 48px;
  min-width: 48px;
  min-height: 48px;
  max-width: 48px;
  max-height: 48px;
  flex: 0 0 48px;
  align-items: center;
  justify-content: center;
  aspect-ratio: 1;
  overflow: visible;
  box-sizing: border-box;
  border-radius: var(--ui-radius-pill);
  font-weight: 850;
  line-height: 1;
}

.ui-app .ui-ticket-message__avatar--support {
  padding: 2px;
  border: 3px solid var(--ui-color-primary);
  background: var(--ui-surface-raised);
  box-shadow: var(--ui-tickets-shadow-02);
  color: var(--ui-surface-raised);
}

.ui-app #frame .content .messages ul li.ui-ticket-message .ui-ticket-message__avatar-photo {
  display: block;
  width: 100%;
  height: 100%;
  max-width: 100%;
  margin: 0;
  border-radius: var(--ui-radius-pill);
  float: none;
  object-fit: cover;
  object-position: center;
}

.ui-app .ui-ticket-message__avatar--client {
  border: 0;
  background: transparent;
  color: var(--ui-color-primary-strong);
}

.ui-app .ui-ticket-message__verified {
  position: absolute;
  right: -3px;
  bottom: -3px;
  z-index: 2;
  display: inline-flex;
  width: 18px;
  height: 18px;
  align-items: center;
  justify-content: center;
  border: 2px solid var(--ui-surface-raised);
  border-radius: var(--ui-radius-pill);
  background: var(--ui-color-primary-soft);
  color: var(--ui-color-primary-strong);
  font-size: var(--ui-font-size-min);
}

.ui-app #frame .content .messages ul li.ui-ticket-message .message.ui-ticket-message__body {
  display: grid;
  min-width: 0;
  gap: 7px;
  float: none;
}

.ui-app .ui-ticket-message__meta {
  display: flex;
  min-height: 20px;
  align-items: baseline;
  flex-wrap: wrap;
  gap: 6px;
}

.ui-app .ui-ticket-message.replies .ui-ticket-message__meta {
  justify-content: flex-end;
}

.ui-app .ui-ticket-message__author {
  color: var(--ui-color-ink);
  font-size: 13px;
  font-weight: 780;
}

.ui-app .ui-ticket-message.replies .ui-ticket-message__author {
  color: var(--ui-color-primary-strong);
}

.ui-app .ui-ticket-message__time {
  color: var(--ui-color-muted);
  font-size: var(--ui-font-size-min);
  font-weight: 500;
}

.ui-app #frame .content .messages ul li.ui-ticket-message .msg-content.ui-ticket-message__bubble {
  display: block;
  width: fit-content;
  min-width: 0;
  max-width: 100%;
  padding: 12px 16px;
  border-radius: var(--ui-radius-panel-mobile);
  line-height: 1.55;
  overflow-wrap: anywhere;
  white-space: normal;
}

.ui-app #frame .content .messages ul li.ui-ticket-message.sent .msg-content.ui-ticket-message__bubble {
  border: 1px solid var(--ui-border-subtle);
  border-bottom-left-radius: var(--ui-radius-xs);
  background: var(--ui-tickets-color-24);
  color: var(--ui-color-text);
}

.ui-app #frame .content .messages ul li.ui-ticket-message.replies .msg-content.ui-ticket-message__bubble {
  border: 1px solid var(--ui-tickets-color-22);
  border-bottom-right-radius: var(--ui-radius-xs);
  background: var(--ui-action-primary-background);
  color: var(--ui-surface-raised);
  box-shadow: var(--ui-tickets-shadow-03);
}

.ui-app #frame .content .messages ul li.ui-ticket-message .message .msg-footer {
  position: static;
  display: flex;
  min-height: 34px;
  align-items: center;
  gap: 6px;
  padding-top: 0;
}

.ui-app #frame .content .messages ul li.ui-ticket-message.replies .message .msg-footer {
  justify-content: flex-end;
}

.ui-app #frame .content .messages ul li.ui-ticket-message .msg-footer .btn {
  display: inline-flex;
  width: 34px;
  height: 34px;
  align-items: center;
  justify-content: center;
  padding: 0;
  border-radius: var(--ui-radius-control);
}

@media (max-width: 767.98px) {
  .ui-app #frame .content .messages {
    padding: 20px 16px 24px;
  }

  .ui-app #frame .content .messages > ul {
    gap: 18px;
  }

  .ui-app .ui-ticket-message__row {
    max-width: 100%;
    gap: 9px;
  }

  .ui-app .ui-ticket-message__avatar {
    width: 42px;
    height: 42px;
    min-width: 42px;
    min-height: 42px;
    max-width: 42px;
    max-height: 42px;
    flex: 0 0 42px;
  }

  .ui-app #frame .content .messages ul li.ui-ticket-message .msg-content.ui-ticket-message__bubble {
    padding: 11px 14px;
  }
}